Do you work with non-Siemens PLCs? +
Yes! While we specialize in Siemens TIA Portal, we also work with Allen Bradley (Studio 5000), Mitsubishi, Schneider, and Omron PLCs. Most of our IIoT and dashboard solutions are hardware-agnostic.
How long does a typical project take? +
It depends on scope. A single PLC program retrofit typically takes 4โ8 weeks. A full smart factory deployment with SCADA, AI vision, and IIoT can take 3โ9 months. We always provide a detailed project schedule upfront.
Do you offer on-site support outside Pune? +
Yes, we travel across India and internationally for on-site commissioning, FAT/SAT, and emergency support. We've delivered projects in Gujarat, Tamil Nadu, Karnataka, and internationally in Germany and UAE.
What's included in your AMC (Annual Maintenance Contract)? +
Our AMC includes 24/7 remote monitoring, quarterly on-site visits, unlimited remote support calls, software updates, spare parts advice, and a dedicated account engineer. Response time SLA is 4 hours for remote and 48 hours for on-site.
Can you integrate AI/ML into our existing production line? +
Absolutely. Our AI systems are designed to integrate non-disruptively into existing lines. We can add a camera + edge computing unit to an existing conveyor or assembly station without stopping production, and interface the AI output directly to your existing PLC logic.
Do you provide training for our operators and engineers? +
Yes, training is always included in our full project deliveries. We conduct hands-on operator training, engineer-level TIA Portal/SCADA training, and provide detailed as-built documentation, P&ID, and system manuals.